Frequently Asked Questions
Everything you need to know about shopping with Estro.
What is the estimated delivery time for my order?
Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are the products sold on Estro authentic?
Yes, we guarantee that all items sold on our platform are 100% authentic and sourced directly from authorized luxury brand distributors.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package once it has been shipped?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.